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Hyundai Tucson: Emergency towing

Hyundai Tucson - Fourth generation (NX4) - (2020-2023) - Owner's Manual / Emergency situations / Towing / Emergency towing

If towing is necessary, we recommend

If towing is necessary, we recommend you have it done by an authorized HYUNDAI dealer or a commercial tow truck service.

If a towing service is not available in an emergency, your vehicle may be temporarily towed using a cable or chain secured to the emergency towing hook at the front (or rear) of the vehicle.

Use extreme caution when towing the vehicle with a cable or chain. A driver must be in the vehicle to steer it and operate the brakes.

Towing in this manner may be done only on hard-surfaced roads for a short distance and at low speeds. Also, the wheels, axles, power train, steering and brakes must all be in good working condition.

CAUTION

The driver must be in the vehicle for steering and braking operations when the vehicle is being towed. Passengers other than the driver must not be in the vehicle.

Always follow these emergency towing precautions:

  • Place the ignition switch in the ACC position so the steering wheel is not locked.
  • Shift the gear to N (Neutral).
  • Release the parking brake.
  • Depress the brake pedal with more force than normal as you will have reduced braking performance.
  • More steering effort will be required because the power steering system will be disabled.
  • Use a vehicle heavier than your own to tow your vehicle.
  • The drivers of both vehicles should communicate with each other frequently.
  • Before emergency towing, check that the hook is not broken or damaged.
  • Fasten the towing cable or chain securely to the hook.
  • Do not jerk the hook. Apply steady and even force.

  • Use a towing cable or chain less than 5 m (16 feet) long. Attach a white or red cloth (about 30 cm (12 inches) wide) in the middle of the cable or chain for easy visibility.
  • Drive carefully so the towing cable or chain remains tight during towing.
  • Before towing, check the automatic transmission for fluid leaks under your vehicle. If the automatic transmission fluid is leaking, flatbed equipment or a towing dolly must be used.

NOTICE

Accelerate or decelerate the vehicle in a slow and gradual manner while maintaining tension on the tow rope or chain to start or drive the vehicle, otherwise tow hooks and the vehicle may be damaged.

NOTICE

To avoid damage to your vehicle and vehicle components when towing:

  • Always pull straight ahead when using the towing hooks. Do not pull from the side or at a vertical angle.
  • Do not use the towing hooks to pull a vehicle out of mud, sand or other conditions from which the vehicle cannot be driven out under its own power.
  • Limit the vehicle speed to 15 km/h (10 mph) and drive less than 1.5 Km (1 mile) when towing to avoid serious damage to transmission.

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